Privacy Policy

Smart Cron, LLC ("Smart Cron," "we," "us," or "our") operates the website located at smartcron.ai and any associated software, tools, or services (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our Services.

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Services.

1. Information We Collect

1.1 Information You Provide Directly

• Contact Information: When you fill out our contact or inquiry forms, we collect your name, email address, company name, and any message you submit.
• Account Information: If you are granted access to the Smart Cron platform, we collect credentials (username, hashed password), your name, and role information.
• Communications: We retain records of email or other communications you send to us for support or business purposes.

1.2 Information Collected Automatically

• Log Data: We automatically collect information that your browser sends when you visit our website, including your IP address, browser type and version, pages visited, time and date of visit, and time spent on pages.
• Cookies & Similar Technologies: We use session cookies to maintain authentication state on the platform. We do not use third-party advertising cookies.
• Usage Data: Within the platform, we may log actions such as records created, campaigns run, or features accessed for operational and security purposes.

1.3 Third-Party Data

Our platform may be used to process contact and lead data that you import or enter. You are responsible for ensuring you have the appropriate rights and consents to store and process that data within our Services.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Services;
• Respond to inquiries, support requests, and business communications;
• Authenticate users and secure access to the platform;
• Monitor and improve the performance, reliability, and security of our Services;
• Send transactional communications (e.g., password resets, operational notices);
• Comply with applicable legal obligations;
• Detect and prevent fraud, abuse, or other harmful activities.

We do not sell your personal information to third parties, and we do not use your data for targeted advertising.

3. How We Share Your Information

We may share your information only in the following circumstances:

• Service Providers: We work with third-party vendors who assist in operating our platform (e.g., cloud hosting providers, transactional email services, SMS providers). These vendors are contractually bound to use your information only to provide services to us.
• Legal Requirements: We may disclose information if required to do so by law or in good-faith belief that such action is necessary to comply with legal obligations, protect our rights, or prevent harm.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
• With Your Consent: We may share information with your explicit consent for purposes not covered above.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it.

Platform data (leads, contacts, campaign records) is retained for the duration of the service engagement and for a reasonable period thereafter, unless you request deletion.

5. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, alteration, or disclosure. These measures include encrypted connections (HTTPS/TLS), hashed passwords, access controls, and regular security reviews.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies

We use the following types of cookies:

• Strictly Necessary Cookies: Required for the platform to function, including session authentication cookies. You cannot opt out of these while using the platform.
• Preference Cookies: Store user-interface preferences (e.g., column visibility settings) in your browser's local storage.

We do not use analytics or advertising cookies. You can instruct your browser to refuse all cookies; however, some platform features may not function properly as a result.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to our legal obligations to retain certain records.
• Objection / Restriction: Object to or request restriction of certain processing activities.
• Portability: Request a machine-readable export of your data where technically feasible.

To exercise any of these rights, contact us at hello@smartcron.ai. We will respond within 30 days.

8. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a minor, we will promptly delete it.

9. International Data Transfers

Smart Cron operates primarily from the United States. If you access our Services from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using our Services, you consent to such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. For material changes, we will make reasonable efforts to notify affected users. Your continued use of the Services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: hello@smartcron.ai
• Company: Smart Cron, LLC
• Location: Miami, FL, United States